Privacy policy

Privacy Policy

This Privacy Policy explains how Posto Studio ("Site", "we", "our", or "us") collects, uses, and shares your personal information when you visit or interact with our website at www.postostudio.com ("Site"), use our services, or make a purchase. In this Privacy Policy, the terms "you" and "your" refer to the user of the Services; this may include a customer, website visitor, or any other person interacting with us.

The legal basis for the processing of personal data is governed by the Law No. 6698 on the Protection of Personal Data, Law No. 6563 on the Regulation of Electronic Commerce, Law No. 6502 on the Protection of Consumers, the Regulation on Service Providers and Intermediary Service Providers in Electronic Commerce, and the Regulation on Commercial Communications and Commercial Electronic Messages. These laws contain provisions regarding the processing and protection of personal data. Additionally, the Turkish Penal Code No. 5237 imposes certain sanctions related to the processing and confidentiality of personal data. As Posto Studio, we require the processing of personal data to fulfill our obligations arising from contracts established with our customers within the scope of the Law No. 6502 on Consumer Protection and the Distance Contracts Regulation, and to provide the best service to our users and customers. The information contained in this Privacy Policy outlines how your personal data will be processed and protected during your interactions with us.

Please read this Privacy Policy carefully. By using and accessing the Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree with this Privacy Policy, please do not use or access the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take other steps as required by applicable law.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information from various sources as described below. The information we collect and use may vary depending on how you interact with us.

In addition to the specific uses listed below, we may use the information we collect to communicate with you, provide and improve our Services, comply with legal obligations, enforce our terms of service, and protect our rights, as well as the rights of our users or others.

What Personal Information Do We Collect?

The type of personal information we collect depends on how you interact with our Site and Services. When we use the term "personal information," we refer to information that can identify you, is related to you, describes you, or can be associated with you. Below are the categories and specific types of personal information we collect.

Information You Provide Directly to Us

Information you provide directly to us through our Services may include:

  • Contact information (such as your name, address, phone number, and email address).
  • Order information (such as your name, billing address, shipping address, payment confirmation, email address, and phone number).
  • Account information (such as your username, password, security questions, and other information used for account security).
  • Customer support information (such as any information you provide in a message sent through our Services).

Some features of our Services may require you to provide specific information. You may choose not to provide this information, but doing so may prevent you from using or accessing certain features.

Information Related to Your Use of the Services

We may automatically collect some information about your interactions with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and account, such as device information, browser information, network connection details, IP address, and other information related to your interactions with the Services.

Information We Obtain from Third Parties

We may also obtain information from third parties or service providers collecting information on our behalf. These may include:

  • Companies that support our Site and Services (e.g., Shopify).
  • Payment processors who collect payment information (e.g., bank account details, credit/debit card information, billing address) and process your orders.
  • Third-party partners that we work with to enhance or track usage of our Services, such as for advertising or analytics purposes.

Any third-party information we obtain will be processed in accordance with this Privacy Policy. Please refer to the section titled "Third-Party Websites and Links" for further details.

How We Use Your Personal Information

  • Providing Products and Services: We use your personal information to provide the Services and fulfill our contractual obligations with you, including processing payments, fulfilling orders, sending account notifications, handling returns and exchanges, and providing other account-related features.
  • Marketing and Advertising: We may use your personal information for marketing and advertising purposes, such as sending you marketing, promotional communications via email, SMS, or postal mail, or displaying advertisements for products or services.
  • Security and Fraud Prevention: We use your personal information to detect, investigate, or prevent fraudulent or illegal activities.
  • Communication and Service Improvement: We use your personal information to provide customer support and improve our Services. This helps us respond quickly, provide effective services, and maintain our business relationship with you, based on our legitimate interests.

Cookies

Like most websites, we use Cookies on our Site. For detailed information about the Cookies we use to operate our store, please refer to the Shopify Cookie Policy. We use Cookies to enhance and improve the functionality of our Site and Services (including remembering your actions and preferences), for analytics, and to better understand user interactions.

Browsers typically accept Cookies by default, but you can configure your browser settings to reject or remove Cookies. Disabling or blocking Cookies may negatively affect your user experience and prevent some Services from functioning correctly.

How We Share Your Personal Information

In certain circumstances, we may share your personal information with third parties, including:

  • Third parties providing services on our behalf (such as IT management, payment processing, data analytics, customer support, cloud storage, shipping, and distribution).
  • Business and marketing partners who assist in delivering Services and advertising.
  • Third parties where you share your information via social media widgets or login integrations, to send you products or fulfill your requests.
  • In case of business transactions such as bankruptcy, or to comply with legal obligations.

Children's Data

Our Services are not intended for use by children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us using the details below, and we will take steps to delete that information.

Data Security and Storage

No security measure is perfect or impenetrable, and we cannot guarantee "perfect security." We recommend avoiding the use of insecure channels for transmitting your data.

Your Rights

Depending on where you live, you may have the following rights regarding your personal information:

  • Access/Right to Know: You can request access to the personal information we hold about you.
  • Right to Erasure: You can request that we delete your personal information.
  • Right to Rectification: You can request correction of inaccurate information about you.
  • Right to Portability: You may request to transfer your personal information to another third party under certain conditions.

Contact Us

If you have any questions regarding our privacy practices or wish to exercise your rights, you can contact us by emailing info@postostudio.com or writing to us at the following address:

Küçükbakkalköy Mahallesi, Selvili Sokak, No:4/20
Ataşehir/İstanbul, Turkey